Head of Gaming

Rocket X is a key player in supporting it’s group client, licenced operator LeoVegas Gaming Plc, in providing an exemplary customer experience alongside delivering the strategy and vision to make betting and gaming safer, whilst keeping it entertaining and enjoyable for all players.

The Gaming Team at Rocket X works towards providing the greatest gaming experience for players across the 13 managed brands. This includes Slots, Casino, Live Casino, Bingo and Key Accounts. 

We currently have around 400 slots with 25 gaming providers to provide a wide variety of entertainment for the players. 

Working as part of the Senior Management team, you will be expected to own and understand all the details of the practices and processes of the Gaming Team, driving through transformational change and evaluate the effectiveness of the performance  of the gaming products and revenue.

The Role

  • Reporting into the Chief Executive Officer

  • In charge of the short, medium and long term strategy for the conversion, retention and reactivation of all players to extend a player's lifetime value

  • Building and maintaining a strong relationship with our extensive range of game providers to ensure our client sites have the best possible games and features

  • Review all gaming promotions and make suggestions to marketing department and top management

  • Conducting analysis of the performance of games and player activity

  • Leading the CRM, Live Casino, Bingo and Key Account teams

  • Making suggestions of continuous improvement across the products for better player engagement and retention,  following up the implementation

  • Competitive salary depending on skills and experience

  • Hours of work - Monday to Friday 9am to 5.30pm

The Person

  • Previous experience in Gaming operations preferably in one of the following - Casino, Slots, Bingo, Sportsbook or CRM management

  • You should be passionate about online gaming and understand what a great gaming experience looks like from a player point of view

  • You could be an experienced Head of Casino or Gaming or you could be ready for your next step up and see Rocket X as providing a supportive, exciting and challenging environment to thrive in

  • Familiarity with industry’s rules and regulations and how these influence your role

  • You’ll be curious about data and enjoy investigating, analysing and making informed decisions based upon this

  • Strong communication skills

  • Confident decision making, problem solving and other management skills

  • Experience of managing a P&L or budgetary responsibility

  • Previous experience of holding a Personal Management License for the UK Gambling Commission would be beneficial but by no means an essential criteria

As a Rocket X employee you will enjoy full private health care, mobile phone for work and personal use and a competitive company pension scheme. We provide snacks and treats as well as access to development opportunities that will help you achieve your true potential. 

If you would like to work for a unique North East company then please apply now.